Deprecated: Function create_function() is deprecated in /var/html/dev/wp/wp-content/plugins/adrotate/adrotate.php on line 58 Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/load.php on line 649 Notice: Trying to access array offset on value of type bool in /var/html/dev/wp/wp-includes/theme.php on line 2246 Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371 Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): 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class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in 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/var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Warning: preg_replace(): Compilation failed: invalid range in character class at offset 4 in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php on line 340 Customizer won't load — One Designs Support Forums Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371 Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371
Support Forums

Customizer won't load

Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 2432Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371
Viewing 4 posts - 1 through 4 (of 4 total)
    • #22834
      Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Notice: Trying to get property 'comment_author_email' of non-object in /var/html/dev/wp/wp-content/plugins/fv-gravatar-cache/fv-gravatar-cache.php on line 236 TheGoatPharaoh
      Participant
      Warning: Cannot modify header information - headers already sent by (output started at /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php:340) in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_wp.class.php on line 220

      I just switch my hosting provider to A2 hosting. When I setup wordpress I was able to upload the theme, however the theme customizer won’t load. I’ve spend some time looking through the docs, and googling, and I’ve been unable to find a fix for the issue. Other themes are able to load the customizer just fine. Any thoughts on what might be the issue and how to fix it?

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      #22840
      Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Notice: Trying to get property 'comment_author_email' of non-object in /var/html/dev/wp/wp-content/plugins/fv-gravatar-cache/fv-gravatar-cache.php on line 236 TheGoatPharaoh
      Participant
      Warning: Cannot modify header information - headers already sent by (output started at /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php:340) in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_wp.class.php on line 220

      I’ve been working with my host, A2 Hosting, and after trouble shooting for a while we agree that it’s an issue with the theme. Here’s what they had to say:

      Thank you for your reply and the information you provided. I was able to log in and see the issue with the “customize” function you are reporting, I was able to load the twentyseventeen theme and the customize options were all present. It looks like this may be an issue with that specific theme, there may be permission missing or some other issue that is preventing the theme from loading and being able to be customized.

      I checked the debug changes you have made in the wp-config.php file and corrected them to enable debug logging. I am not sure this is an issue with the WordPress itself so there may not be errors to be reported.

      I would recommend contacting the theme’s creator and letting them know you are unable to customize the theme, but are able to customize other themes and see if there is a setting or change that needs to be made to enable this.

      #22889
      Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Notice: Trying to get property 'comment_author_email' of non-object in /var/html/dev/wp/wp-content/plugins/fv-gravatar-cache/fv-gravatar-cache.php on line 236 izkrivera
      Participant
      Warning: Cannot modify header information - headers already sent by (output started at /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php:340) in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_wp.class.php on line 220

      I am in exactly the same situation. Customizing the theme loads and empty page. Please advice.

      #22891
      Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Deprecated: Function get_magic_quotes_gpc() is deprecated in /var/html/dev/wp/wp-includes/formatting.php on line 4371Notice: Trying to get property 'comment_author_email' of non-object in /var/html/dev/wp/wp-content/plugins/fv-gravatar-cache/fv-gravatar-cache.php on line 236 TheGoatPharaoh
      Participant
      Warning: Cannot modify header information - headers already sent by (output started at /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_langs.class.php:340) in /var/html/dev/wp/wp-content/plugins/crayon-syntax-highlighter/crayon_wp.class.php on line 220

      Open a support ticket and they’ll send you an updated file that fixes the problem.

    Viewing 4 posts - 1 through 4 (of 4 total)

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